Return Policy

At Sumitra Handmade, customer satisfaction is important to us.

Eligibility for Return

• The item must be unused, unworn, and in its original condition.
• All original tags, packaging, and accessories must be intact.
• Return requests must be submitted within 24 hours of delivery.

Non-Returnable Items

• Used, washed, or damaged items.
• Products without original tags or packaging.
• Return requests made after 24 hours of delivery.

Exchange Policy

We currently do not offer exchanges.

Refund Policy

Once the returned product is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed to the original payment method within 5-7 business days.